Ridgepoint Networks has been connecting homes and businesses across Flagstaff, Sedona, Cottonwood and Camp Verde since 2011. No contracts, no data caps, and support from people who live here.
Check availability| Plan | Speed | Price | Best for |
|---|---|---|---|
| Basecamp | 100 Mbps download / 20 Mbps upload | $59 per month | Browsing, streaming on one or two screens |
| Summit | 500 Mbps download / 100 Mbps upload | $89 per month | Families, working from home, gaming |
| Summit Gig | 1 Gbps download / 250 Mbps upload | $119 per month | Heavy households, home labs, large uploads |
All residential plans are month to month. There is no contract, no data cap and no early termination fee. Equipment rental is included in the price.
| Plan | Speed | Price | Includes |
|---|---|---|---|
| Business 500 | 500 Mbps symmetrical | $199 per month | One static IP, 99.9% uptime target, 4-hour response |
| Business Gig | 1 Gbps symmetrical | $349 per month | Five static IPs, 99.9% uptime target, 4-hour response |
| Dedicated Fiber | Up to 10 Gbps | Custom quote | Service level agreement, dedicated account manager |
Business installations include a site survey. Ask about our failover option, which adds a backup fixed wireless link to a fiber circuit for $49 per month.
We are expanding. Ask us to add you to the waiting list for your area.
Fixed wireless requires line of sight to one of our towers. If you are unsure, we run a free check before booking an install.
Support hours are 8:00am to 6:00pm Mountain Time, Monday to Friday, and 9:00am to 1:00pm on Saturday. We are closed on Sunday.
Outside those hours you can still call. Our voice agent takes outage reports, answers questions about your account and schedules a callback for the next business morning. Genuine emergencies are escalated to the on-call engineer.
How long does installation take?
Standard installation is 3 to 5 business days from your order. Business fiber takes 10 to 15 business days because it needs a site survey first.
How much does installation cost?
Residential installation is $99, and we waive it if you prepay three months. Business installation starts at $250 depending on the site.
Is there a contract?
No. Residential service is month to month. Business plans can be month to month or on a 24-month term, which takes 15% off the monthly price.
Do you have data caps?
No. No caps and no throttling on any plan.
Can I keep my email address if I switch?
If your email is with your current provider you will usually lose it. We recommend moving to a free provider before you switch, and we can walk you through it.
When is my bill due?
Bills are issued on the 1st of the month and due on the 15th. We accept card, bank transfer and cheque. Late payments have a 10-day grace period before any suspension.
Do you offer static IP addresses?
Yes. One static IP is $10 per month on residential plans and included on business plans.
What happens if there is an outage?
We post outages to our status line and our agent will tell you if there is a known one in your area. Credits are applied automatically for outages over four hours.
Phone: (928) 555-0142
Email: [email protected]
Office: 214 North Humphreys Street, Flagstaff, AZ 86001
Office hours: 8:00am to 6:00pm Mountain Time, Monday to Friday
New service enquiries and existing customer support both go to the same number.